Disclaimer & Rules

Xiamen Shuanghe International Freight Forwarding & Logistics Co.,Ltd 

(XS) 厦门双荷国际货运代理有限公司欢迎您

Xiamen - Haicang  China

XS Disclaimer:

  • Due to the high summer temperature, above 32c  (Lower Take-off max weight), the airliner may unload ULC plates again 5 min before departure, which will go with the next flight as a high priority.  We XS does not have any influence in this matter
  • Some Ground handling Companies are very clumsy with the collection of airplane pallets, especially when it rains or snows!  Protect the goods from rain/snow, cover them with a large plastic coverbag and seal them with foil beforehand. Pallet Max high 150 cm
  • Fully sealed pallets with side/corner protectors and plastic wrapping (Minimal  4) are essential to prevent damage and maintain the integrity of the shipments.  Using higher quality 5-ply cartons would be ideal to ensure better protection during transit.  Fill up the cartons 100% and not 80 %. Boxes collapse if the filling level is too low.  Taped properly in both lengthwise and widthwise directions of the cartons/colli,  poorly taped/open cartons/colli are not covered by the insurance company. Damage due bad and low quality cartons are for own risk!     
  • Express parcels will be charged via Payweight format: (example: Carton 74×44×35/5000=22.8 kg Volume weight  / Gross weight = 18,00 Kg).
  • Air shipments will be charged via Payweight format:  (example: 1 cbm = 167 Volume weight  / Gross weight = 310,00 Kg, Shipments will be weighed and measured at the Air Cargo Terminal and not negotiated. The result will be used for invoicing/AWB/insurance, you will be invoiced for the highest weight.
  • Shipments are not automatically insured. If you want insurance, you must request it in advance. Once the shipment is loaded, it is no longer possible to add insurance.  Not insuring your shipment is at your own risk
  • In the event of a fire breaking out on a vessel, container, train, plane or truck,  XS reserves the right to abandon the shipment and comply with the instructions of our transport insurer or our shipper.  Please be aware that if the sender / client has not obtained insurance for their one goods, they will not be entitled to any compensation. XS will always try to  facilitate the transportation of goods to the final destination, provided they are in good condition. This is a service, not an obligation!  For your info, this will takes very long time due paperwork ect...
  • If previous documents are replaced into new one, the most recently drafted documents will take precedence. Old or previous documents have no validity and don't have to show as evidence. If damage shipments can be send out. it will be under CFR. We are not resposible for local costums, local transport and accor cost by arrival port or destination!
  • Emergency Risk Surcharge (ERS) This fee 28 USD covers additional costs faced by the sea carrier when moving cargo in dangerous regions including those that are threatened by hazards, violence, or piracy. It's world wide fee and will be be charged.
  • XS is not responsible for delays caused by political issues, wars, weather conditions, accidents, typhoons or fire in containers ship / airplane / Train or Truck!  Also not due incorrect information from agents, traffice jam / accidents, customs documents or wrong permits.